Privacy Policy


Thank you for visiting the Struck by Luck app/website (the "Website") and reviewing our Privacy Policy. The Website is owned by Pollard Banknote Limited, LLC (referred to as "us" or "we" or Pollard") and is provided for the sole purpose of administering services on behalf of the Florida Lottery (the "Lottery") in connection with the Lottery’s  STRUCK BY LUCK game and Struck by Luck app/website(the "Website"). Your privacy is important to us, and our policy is simple: we will only collect geographic location information when you provide such information in order to participate in the STRUCK BY LUCK game and/or the Website. We take very seriously the integrity of the information and systems that we maintain. Reasonable care will be utilized to ensure that files and data obtained from you through this Website, and which may contain personally identifiable information, are secured. By accessing or using the Website, you acknowledge that you have read, understand, and agree to be bound to all the terms of this Privacy Policy and our Website Terms of Use.

Types of Information Collected and Uses of Collected Information

When you submit ticket entries via the Website, we may ask you to provide certain information about your location. It is optional for you to provide this information. However, if you elect not to provide the requested personally identifiable information, you will not have access to other services offered through the Website. 

We or the Lottery may use your information to notify you of prizes won near your location as well as share a nearby location to your win with others. We may also use the information to troubleshoot, resolve disputes, accomplish administrative tasks, including our Website Terms of Use and this Privacy Policy, comply with applicable law, and cooperate with law enforcement activities. 

If you wish to update or change your preferences relative to sharing this information or the communications from us or the Lottery, you may do so by updating your selection in the Website settings. 

Non-Personally Identifiable Information. Non-personally identifiable information is information that does not identify a specific user of the Website. This type of information may include things like the date and time of your visit, page views, the Uniform Resource Locator ("URL") of the website you visited before coming to the Website, the URL of the website you visit after leaving the Website, the type of browser you are using and your Internet Protocol ("IP") address. We and/or our authorized third party service providers may automatically collect this information when you visit the Website through the use of electronic tools like cookies and web beacons. 

We may use non-personally identifiable information to troubleshoot, administer the Website, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with the Lottery and our authorized third party service providers to measure the overall effectiveness of our online content and programming.

Irrespective of anything set forth herein, visitors should be aware that, subject to certain statutory exceptions, documents and records maintained by the Lottery, including but not limited to electronic data, are public record under Florida law. Therefore, information submitted may be subject to disclosure pursuant to a public records request. Records required to be maintained pursuant to the laws of Florida will be retained and disposed of in accordance with applicable record retention schedules.

Release of Personally Identifiable Information 

We will not share, sell, rent, or trade your personally identifiable information with outside parties. However, we reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process; enforce or apply this Privacy Policy, our Website Terms of Use or other agreements; or protect the rights, property or safety of the Website, its users or others.

Publicity Rights

By participating in the Struck by Luck app/website and/or accepting a prize, each participant agrees to allow Lottery and its designees the perpetual worldwide right to use and/or publish participant’s name, biographical information (exclusive of street address and telephone number/s), photos and/or other likeness, entry comments, and statements, in whole or in part, for promotion, trade, commercial, advertising and publicity purposes, at any time or times, in all media now known or hereafter discovered, without additional compensation or notice to participant, or review or approval by winner, except where prohibited by law.

Privacy Policies of Third Party Websites

This Privacy Policy only addresses the use and disclosure of information we collect from you on the Website. Other websites that may be accessible through this Website have their own privacy policies and data collection, use and disclosure practices. If you link to any such website, we encourage you to review the website’s privacy policy. We are not responsible for the policies or practices of third parties.


The Website is not directed to persons under eighteen (18) years of age, and individuals under such age must not use the Website or services offered on it to submit any personally identifiable information about themselves or to participate in these services in any way. We do not knowingly collect personal information from anyone under the age of 18, and no part of the Website is designed to attract anyone under the age of 18.

Changes to Privacy Policy

If we decide to change this Privacy Policy, we will post those changes to this webpage so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Your continued use of the Website and provision of any personally identifiable information after any changes to this Privacy Policy will constitute your acceptance of such new Privacy Policy.

Last Update

This Privacy Policy was last updated on March 10, 2021.

Contact Information

Questions or comments regarding the Struck by Luck app or website should be sent by email using the Feedback form at this website, if applicable, or by U.S. mail to: Florida Lottery, 250 Marriott Drive, Tallahassee, FL, 32399.


STRUCK BY LUCK game void where prohibited by law.